Escalation Matrix

  • An escalation flow is one of the system’s most important features. This feature enables us to send reports to project stakeholders indicating whether the project / assignment has been completed on time or not.
  • You can link multiple people to a project if you need to escalate the progress, and notifications should match the frequency chosen.
  • The frequency parameter indicates the system how many times the notification will be delivered to the person, ensuring that he’s not overloaded with escalation emails.